Abdulrehman Algosaibi G.T.C. is committed to prioritizing quality in all aspects of our operations, recognizing its direct impact on patients’ well-being and the success of healthcare professionals. Our commitment is reflected in our core principles:
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•Patient Safety: |
We are committed to minimizing risk to patient safety by ensuring the quality, integrity, and safe use of the medical and pharmaceutical products we distribute. |
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•Product Quality and Safety: |
We maintain rigorous controls to guarantee the safety and efficacy of the medical and pharmaceutical products, dental equipment, consumables, and spare parts we handle, aiming for 100% medical product safety. |
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•Regulatory Compliance: |
We adhere to all applicable global quality system standards, including ISO 13485:2016 and ISO 9001:2015, as well as global and KSA regulations, including those set forth by the SFDA and other regulatory authorities. |
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•Customer Satisfaction: |
We are dedicated to understanding and exceeding the evolving needs of our customers, providing them with high-quality products, responsive support, and exceptional service. |
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•Stakeholder Focus: |
We prioritize stakeholder needs, including customers, patients, regulators, suppliers, and principles, etc. ensuring their expectations are met and our QMS is effective. |
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•Continuous Improvement: |
We are committed to continually improving our Quality Management System, processes, and resources through regular reviews, audits, and data analysis. |
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•Service Excellence: |
We provide professional installation and maintenance services performed by qualified personnel, adhering to manufacturers’ specifications and ensuring optimal product performance. |
This Quality Policy is communicated to all employees and relevant external stakeholders through various channels.
The leadership of Abdulrehman Algosaibi G.T.C. fully endorses this Quality Policy and is committed to providing the necessary resources and support to achieve our quality objectives.