LIFE SCIENCES BUSINESS QUALITY POLICY

Abdulrehman Algosaibi G.T.C. is committed to prioritizing quality in all aspects of our operations, recognizing its direct impact on patients’ well-being and the success of healthcare professionals. Our commitment is reflected in the following principles:

Patient Safety: We are committed to minimizing risks to patient safety by ensuring the quality, integrity, and safe use of the medical and pharmaceutical products we distribute.
Product Quality and Safety: We maintain rigorous controls to guarantee the safety, quality, and efficacy of the medical and pharmaceutical products, dental equipment, consumables, and spare parts, with a focus on achieving the highest standards of product integrity.
Good Storage and Distribution Practices (GSDP): We are committed to maintaining the highest standards of Good Storage and Distribution Practices to ensure that all products are consistently stored, handled, and distributed under controlled conditions that preserve their quality, safety, and integrity. This includes:

Maintaining appropriate storage conditions, including temperature controls.
Ensuring distribution processes protect products from damage, contamination, and deterioration.
Maintaining full traceability throughout the supply chain.
Complying with all applicable regulatory and statutory requirements.
Identifying and effectively managing risks related to storage and distribution.
Ensuring personnel are adequately trained and competent in GSDP requirements.
Driving continuous improvement through monitoring, audits, and corrective actions.
Regulatory Compliance: We comply with all applicable international quality standards, including ISO 13485 and ISO 9001, as well as local and international regulatory requirements, including those set forth by the Saudi Food and Drug Authority (SFDA) and other applicable authorities.
Customer Satisfaction: We are dedicated to understanding and exceeding the evolving needs of our customers by providing high-quality products, responsive support, and reliable services.
Stakeholder Focus: We consider the needs and expectations of all relevant stakeholders, including customers, patients, regulators, suppliers, and principals, etc. ensuring their expectations are met and our Quality Management System remains effective.
Continuous Improvement: We are committed to the continual improvement of our Quality Management System, processes, and resources through performance monitoring, internal audits, management review, and data-driven decision-making.
Service Excellence: We deliver professional installation and maintenance services through qualified personnel, in accordance with manufacturers’ specifications, to ensure optimal product performance and reliability.
 

This Quality Policy is communicated to all employees and relevant external stakeholders and is reviewed periodically to ensure its continued suitability, adequacy, and effectiveness.

The leadership of Abdulrehman Algosaibi G.T.C. fully endorses this Quality Policy and is committed to providing the necessary resources and support to achieve our quality objectives.