Whistleblowing policy

At Algosaibi, integrity and compliance are at the heart of everything we do. As a healthcare-based general trading firm, we play a vital role in ensuring the safe, ethical, and lawful distribution of medical products and services. Maintaining the trust of our partners, regulators, and the healthcare providers we support depends on our shared commitment to doing what’s right.

We encourage all employees, suppliers, and stakeholders to report any suspected violations of our Code of Conduct, policies, or applicable laws and regulations. Speaking up helps protect patients, safeguard our business, and preserve our reputation in the healthcare community.

What You Should Report

You can report any concern that may involve:

  • Product safety or quality issues
  • Improper handling or documentation of medical goods
  • Suspected fraud, bribery, or financial misconduct
  • Violations of healthcare regulations or trade compliance laws
  • Conflicts of interest
  • Workplace misconduct, harassment, or discrimination
  • Any breach of the Algosaibi Code of Conduct or company policies

How to Report a Concern

We provide secure and confidential ways to report concerns:

  • Contact Compliance
    If the issue involves your supervisor or you are not comfortable reporting to them, you can contact our Compliance Officer directly.
  • Use Our Confidential Reporting Channel
    To ensure full confidentiality and the option for anonymity, you can report via:

    Email: aghulam@aralgosaibico.com

    Phone: (011) 4793000 Ext. 1120 and (+966) 55 933 5700

Anonymity & Protection from Retaliation

Reports can be made anonymously. Whether you identify yourself or not, all concerns will be treated with discretion. We strictly prohibit retaliation against anyone who raises a concern in good faith. Acts of retaliation will be treated as serious violations of our company policy and values.

What to Expect After Reporting

Once a report is submitted:

  • It will be promptly reviewed by the appropriate team.
  • An internal investigation will be conducted, if necessary.
  • Actions will be taken based on the findings.
  • Your confidentiality will be protected to the greatest extent possible.

Why Reporting Matters

As a company operating in the healthcare supply chain, our responsibilities extend beyond business, we help protect lives. By speaking up about concerns, you play a critical role in helping us ensure compliance, uphold ethical standards, and deliver safe and reliable products to the healthcare professionals and patients who depend on them. If you have any questions or need guidance before reporting, please contact our Compliance Officer.